ACCESSIBILITY STATEMENT

Jantzen is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our Shopify storefront is inclusive and user-friendly.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Jantzen aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We actively monitor and maintain our website infrastructure to remove digital barriers and provide a seamless shopping experience across our homepage, collection views, product listings, and checkout pipelines.

We welcome your feedback on the accessibility of the [Company Name] store. If you encounter any accessibility barriers while browsing our site or trying to complete a purchase, please let us know immediately so we can assist you:

We try to respond to accessibility feedback and resolve inquiries within 48 business hours. 

Accessibility of the Jantzen website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

These technologies are relied upon for conformance with the accessibility standards used.

Despite our best efforts to ensure accessibility of the Jantzen store, there may be some limitations or temporary bugs. This can occur due to dynamic changes within our product catalog or scripts injected by third-party Shopify applications (such as review widgets or advanced filters).

If you experience an issue with an item, interactive element, or checkout flow, please contact us using the information above, and our customer support team will gladly help you complete your order manually.