DESCRIPTION
SHIPPING & RETURNS
DELIVERY
- Free U.S. shipping on orders over $120
- Free shipping does not apply to international orders. Rates and duties are calculated at checkout
- All orders ship from California, Monday through Friday. JANTZEN does not ship on weekends or federal holidays.
- Easy 30-day returns and exchanges
- Expedited orders placed before 11:00 a.m. (PST) usually ship the same business day. Orders placed after 11:00 a.m. (PST) ship the following business day.
EXCHANGES and RETURNS
- JANTZEN accepts exchanges and returns within 30 days of the order for items that are unused, unworn, and unwashed.
- Items marked as FINAL SALE cannot be returned or exchanged
- Returns and Exchanges are hassle-free when using the prepaid return label provided by Jantzen.
- Refunds are issued to your original form of payment, less shipping costs, within 2–3 weeks after your return is received.
- Shipping costs are non-refundable.
- A $5 return fee will be deducted from all refunds issued to the original form of payment. Exchanges and returns for store credit are not subject to this fee.
- Please visit https://jantzen.com/pages/returns-exchanges for more information